The behavior of the Milan server and its services is configurable through application settings, which can be edited through the web client.
To configure an application setting:
Note: All application settings are stored in the Milan database in the Milan.AppSettings table.
The navigation bar at the bottom of the App Settings tab provides the following options.
| Button/Option | Description |
|---|---|
| Show | A drop-down menu for selecting the number of settings to show per page. |
| Navigation buttons |
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| Export To PDF | Generates a PDF file containing a list of the current values for all application settings. |
| Export To Excel | Same as above, but Milan generates an Excel file. |
| Export To CSV | Same as above, but Milan generates a CSV file. |
| Cancel | Closes the browser tab/window. |
| Setting | Description | Values | ||||||
|---|---|---|---|---|---|---|---|---|
| add-history-to-export | When enabled, document history records are added to the WorkSite database for document export operations. |
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| allow-folder-email-edit | When enabled, users can set an email address on personal and email folders using the desktop client Edit Folder dialog. |
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| auto-save-when-collapse-fte-node | When enabled, settings changed in the folder template editor are saved automatically when a node in Folder Template Editor is collapsed or expanded. |
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| create-app-type-if-missing | When enabled, document application types are automatically created on import if they do not exist in WorkSite. |
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| default-import-class | Specifies the default document class when importing documents from anywhere in Milan. |
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| delete-remote-checkin-file | When enabled, checked out document copies are deleted after performing a remote check-in. |
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| display-advanced-email-export-options | If enabled, users can select the type of email to export (Internal, External, or All) when exporting a workspace from Helpdesk. |
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| display-exclusion-options | Specifies where to display exclusions in the Security Center tab. |
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| display-policy-or-policyType-details | Specifies whether to display policy-type or policy-name in Share Document. |
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| enableAudit | If enabled, Milan logs all operations in an audit table. By default, this setting is enabled. |
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| enable-readonly-group-check | If disabled, groups with the prefixes defined by helpdesk-readonly-groups-starts-with can be edited, deleted, and disabled via the WS Admin tab. Additionally, membership to those groups can be modified and new groups can be created with the read-only prefixes. |
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| ethical-wall-groups-filter | Deprecated | |||||||
| export-directory | The path of the export directory where Milan will store zip files for download by users. This value must contain an absolute path to a directory where the MilanAppPool account has Read/Write access. | Path | ||||||
| export-email-subject | The email subject line used for Document Export notification messages. | |||||||
| export-email-template | The name and path of the email template used for document export notification messages. | data/Templates/Export/ ExportEmail.html | ||||||
| export-filename-length | The maximum file name length (in characters) for files exported from WorkSite. | Number | ||||||
| export-foldername-length | The maximum length for WorkSite folder names created in Windows as part of a document export. | Number | ||||||
| export-include-error-log | When enabled, exports of workspaces/folders/documents include an error log. |
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| export-preserve-file-dates | Determines how exported files are dated. By default, the Modified and Created dates for documents in a ZIP file are set to the last modified date provided by the WorkSite Server. Note: Since the application used for creating ZIP archives supports only a single date, the Created and Modified dates are the same. It is also possible to set the Modified and Created dates of the archived files to be the same as the Created date of the ZIP file. |
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| export-show-path-in-index | When enabled, the relative document path is included in the path column in the index.htm file created by Document Export. |
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| extws-custom-field-ref | Specifies the number of the custom field used by the system to store workspace IDs. This custom field is used when a folder is published to the extranet (i.e. WorkSite Web). See also show-extranet-publish. |
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| extws-name-suffix | Specifies the suffix to append to folder names displayed in the Folder dialog when the folder has been published to the extranet (i.e. WorkSite Web). See also show-extranet-publishfield. | |||||||
| filter-excludeAuthors | A comma-separated list of the alias values of authors to be excluded from Document Export. Note: The filter must either contain a comma-separated list of alias values or it should be empty. | Comma-separated list of authors | ||||||
| filter-excludeClasses | A comma-separated list of document classes to exclude from Document Export. See also filter-excludeAuthors. | Comma-separated list of classes | ||||||
| filter-excludeOperators | A comma-separated list of operators to exclude from Document Export. See also filter-excludeAuthors. | Comma-separated list of operators | ||||||
| filter-excludeTypes | A comma-separated list of document types to exclude from Document Export. See also filter-excludeAuthors. | Comma-separated list of document types | ||||||
| filter-project-template-suffix | The suffix used by the Folder Template Editor to identify Project tab folder templates. The default value is "-PROJECT" | |||||||
| focus-advanced-tab-on-sub-folder | Specifies the tab (Advanced or Standard) on which the focus should be set in the Create Folder dialog. By default, the focus is set to the Standard tab. |
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| forceComments | When enabled, users must enter a comment when submitting Service Desk operations. |
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| helpdesk-readonly-groups-starts-with | A list of WorkSite group name prefixes that identify groups that users cannot edit using Milan. The default values zz,z represent WorkSite groups managed by IntApp and Milan security policies. | |||||||
| hide-practice-slider | When enabled, the Group slider for security settings is not displayed. By default, this setting is enabled. |
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| hide-role-option-from-add-team-member | When enabled, the Role option is not displayed in the drop-down menu on the Add Member dialog, which is displayed when adding a new member to a matter team. By default, this setting is enabled. |
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| legalhold-timer-enabled | If enabled, Milan checks for and removes expired legal holds. |
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| legalhold-timer-interval | The frequency (in minutes) at which Milan checks for expired legal holds. The default value is 360 minutes. | Time, in minutes | ||||||
| max-rows-for-non-search | The maximum number of rows for WorkSite folders. The default value is 512. | Number | ||||||
| max-rows-for-search | Enter the maximum numbers that you want WorkSite to return during the performance of a workspace, document, or user search. | Number | ||||||
| milan-timeout | The amount of time, in milliseconds, before a Milan dialog (Export, remote check-in, security updates, etc.) times out. | Time, in milliseconds | ||||||
| mymatters-workspace-format | The shortcut name used by the Organize My Matters feature when a user selects the option to rename multiple workspace shortcuts. The naming convention follows the format: @imProfileName@ | @imProfileName@ | ||||||
| network-drives | A list of network drives and their corresponding UNC paths for use by HelpDesk's Export to Network Drive feature. The path must be configured using the following format: z:\;\\vmdemo\c$, v:\;\\vmdemo2\c$;Note: This setting is required for the Export to Network Drive feature as ASP.NET/IIS does not support the reading of mapped drives in code. | |||||||
| optional-unlock-history-entry | When a checked out document is unlocked, Milan creates an entry in the document history containing the comments entered in Milan. The document history in WorkSite will display two entries, one indicating that the document was unlocked and another containing the comment entered through Milan. If this value is set to 0, comments entered through Milan will not be displayed in the WorkSite document history. |
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| recycle-client-days | The number of days that a document added to the Recycle Bin will be available to end-users. |
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| recycle-days | The number of days that a document should be retained before it is permanently purged from the database. This number is added to the date when the document was moved to the Recycle Bin to determine the final deletion date. |
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| searchBoth | Specifies whether Milan searches by alias and description or only alias. By default, Milan searches both aliases and descriptions |
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| servers | A comma separated list of DMS servers. Note: Milan can connect to more than one DMS server. | |||||||
| set-current-user-folder-owner | The current user is set as a folder owner in optional folders. |
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| show-extranet-publish | When enabled, the Publish to Extranet checkbox is displayed in the Create Folder dialog. (When a user in FileSite selects this checkbox, the folder is published to the extranet, so that external users can access it.) |
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| temp-download-path | The temporary path to download export files when exporting. | Path | ||||||
| terminal-workstation-name | The prefix for the terminal workstation name. This field is used for Remote Check-in. Milan can determine whether a document was checked out on a Citrix machine or local workstation based on the checkout location. | |||||||
| undeclare-documents-on-expired-holds | If enabled, Milan declares document records included in expired legal holds. |
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| use-desc-for-docname-import | When enabled, imported documents are named using the description instead of the file name. |
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| user-home-directory-root | The network path for a user's home directory. This setting is used for Remote Check-in when the nrportabl directory resolves to a dedicated user network share. The path is the root of the home directory server. | |||||||
| user-wall-notification-enabled | Specifies whether to send ethical wall notification messages. |
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| user-wall-notification-subject | Specifies the email subject line for ethical wall notification messages. |
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| user-wall-notification-template-file | The path and file name of the security policy notification message template file; relative paths are supported. | |||||||
| wall-notification-from-address | Specifies the email address for the sender field in ethical wall notification messages. | Email address | ||||||
| worksite-recycle-timer-enabled | When enabled, Milan Policy Service automatically purges documents scheduled for permanent deletion. |
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| worksite-recycle-timer-interval | Specifies how often (in hours) Milan Policy Service should check for and purge Recycle Bin documents scheduled for permanent deletion. | Time, in hours | ||||||
| ws-web-url | The URL for the WorkSite Web. | A path in the format http://<HostName>/worksite |
| Setting | Description | Values | ||||
|---|---|---|---|---|---|---|
| access-wall-expiry-timer-enabled | When enabled, Milan will remove users with temporary access from matters if their access rights have expired. |
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| access-wall-expiry-timer-interval | The frequency, in hours, at which Milan checks for expired users. | Time, in hours | ||||
| ack-templates-path | The path to the folder where acknowledgment templates, such as those for policy or create folder notifications, are stored. | Path | ||||
| class-base-folder-format | Specifies the name of the base folder. The naming convention is: {0} - @imProfileCustom1@-@imProfileCustom2@ {0} is the class name. You can add any metadata fields that you want in the folder name, but the delimiter @ must precede and follow the metadata name. | |||||
| create-class-base-folder-for-flat-filing | When enabled, Milan adds files residing in flat space to a folder when the files are returned in a search. Milan checks the class of the document, reviews the workspace for a folder of this class type, and then moves the document into it. If a folder of the required class type does not exist, Milan will create it in the workspace and add the document to it. |
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| dmsConnections | The number of DMS connections created by the Milan Policy Service. Because the Policy Service is a multi-threaded application, it can process several documents in parallel. The number of required connections is determined by the availability of the DMS, and the activity level in your organization. The recommended value for this setting is 2. The default value is 15. | Number | ||||
| dmsServer | The name of the DMS server that Milan will monitor for updates. | |||||
| enable-refile-on-folder-edit | Forces a folder refile through the Milan Policy Service based on refile rules when a user edits a folder using the Milan desktop client Edit Folder command. |
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| enforce-milan-confidentiality | When enabled, Milan maintains the confidentiality level of a workspace when a policy with a confidentiality level set to Groups or Matter Team exists. This feature is disabled by default. |
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| enforce-milan-wall | When enabled, Milan enforces exclusions on WorkSite objects, including documents, folders, and workspaces. This feature is disabled by default. |
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| file-from-flat-space | For older versions of WorkSite, you can use this option to move documents into the workspace at creation, rather than allowing them to remain in flat space. This features is enabled by default. |
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| milan-base-url | The URL that replaces the Milan URL in the notification template. If the notification template contains an invalid link, it will be replaced with a link to the actual Milan server. | URL | ||||
| minInputPeeks | The minimum number of items that must be in the queue before Policy Service will check the Milan database for additional entries to process. | Number | ||||
| peekBatchSize | The number of objects (documents, folders, workspaces) that Milan Policy Service can process simultaneously. Consult with your Milan Technical Support representative to determine the appropriate processing size for your organization, or use the default value. | Number | ||||
| peekRetries | The number of times that the Milan Policy Service will retry processing an object after an error occurs. Note: The value for peekTimeout takes precedence over that of peekRetries. For example, if the peekRetries is set to 5, and the peekTimeout is set to 30 seconds, the application will stop processing the object after 30 seconds regardless of the number of retries completed. | Number | ||||
| peekTimeout | The length of time, in seconds, Milan Policy Service will spend attempting to process an object before throwing oan error or trying to reprocess the object based on the peekRetries setting. | Time, in seconds | ||||
| policy-log-files-age | The maximum number of days Milan can keep policy logs. The default value is 30 days. | Time, in days | ||||
| policy-service-enabled | Determines whether the Policy Service is enabled. Note: The Milan Recycle Bin continues to run even when the Policy Service is disabled. |
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| refileConfig | Specifies where to save the save the XML configuration file containing the refile rules used in Policy Center. The default path is ...\data\refile.config. Consult with your Milan technical support representative before updating this field. | Path | ||||
| resolve-group-members | When enabled, all WorkSite group members are initially expanded. This feature is used when determining the restrictive security flag. The default value is 1. |
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| shutdownOnIdle | Maximum length of time, in minutes, that the Milan Policy Service will continue to run after last processing an object. The default value is 10. | Time, in minutes | ||||
| skip-same-default-security | When enabled, the Skip same default security option is displayed in the Refile Rules dialog. |
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| timeout | Number of seconds Milan Policy Service should wait after a shutdown has been initiated before forcing a shutdown. | Time, in seconds | ||||
| wall-rule-timer-enabled | When enabled, the Policy Service checks for conflicts when a user attempts to access a matter. This service uses the ethical wall feature that prevents a user from accessing a matter when a matter rule may be violated. |
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| wall-rule-timer-interval | The frequency, in hours, at which the Policy Service checks for conflicts. | |||||
| worksite-db-list-for-policy | A comma-separated list of WorkSite databases to which Milan must apply policies defined by the adminsitrator. Database names must be in the format dms#odbcdbname For example, if the server name is vmdemo, and the WorkSite database name is active, the value should be vmdemo#active. | |||||
| worksite-recycle-timer-enabled | Determines whether Policy Service runs the recycle time job. By default, this feature is disabled. |
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| worksite-recycle-timer-interval | The frequency, in hours, at which the recycle time job runs. The default value is 12 hours. | Time, in hours | ||||
| workSleep | The frequency, in seconds, at which the Policy Service should ping and process the queue. | Time. in seconds | ||||
| workspace-quota-notification-from-address | The email address to be displayed in the From field for notifications concerning workspace quotas. | Email address | ||||
| workspace-quota-notification-subject | The text for the Subject field for notifications concerning workspace quotas. | Subject text | ||||
| workspace-quota-notification-template-file | The name of the template file used for notification messages regarding workspace quotas. | |||||
| workspace-quota-timer-enabled | Determines whether the workspace quota job runs. |
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| workspace-quota-timer-interval | The frequency at which workspace quota notifications should be sent. | Time | ||||
| ws-sec-convert-to-groups | When enabled, Milan creates a security group on the workspace that includes the billing and responsible attorneys, rather than add these users directly to the workspace. The security group has the following name, where Id is replaced with the client and matter numbers respectively:Z_clientId_matterId_access. |
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| Setting | Description | Values | ||||
|---|---|---|---|---|---|---|
| create-groups-when-enforcing | When enabled, this setting creates WorkSite security groups when enforcing. |
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| default-matter-team-role | In the setting, you can set the default role to be assigned to a user while adding it to a matter team. | |||||
| draft-policy-Notification-emailList | This setting stores the email addresses of the policy admins. | Email ID | ||||
| input-queue-archive-retention-months | The background service Input Queue Archive Retention Service periodically removes the data from Input Queue Archive table; this setting contains the last number of months whose data should be retained in Input Queue Archive table. | Time, in months | ||||
| matter-team-inactivity-months-to-flatten-out | This setting contains the time period (in months) after which the background service Matter Team Flattener Service automatically flattens out the matter teams. Default = 6 months. |
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| max-rows-for-log-export | The maximum number of rows to be exported during an error log export. If this value is not set, Milan defaults to 20,000. | Number | ||||
| max-rows-for query-results-report | The maximum limit for query results report. | Number | ||||
| milan-policy-ad-group-prefix | Prefix for Active Directory groups. | |||||
| milan-policy-create-ad-groups | If enabled, this setting creates active directory groups for ethical wall groups |
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| policy-document-path | The path where the documents attached while creating policy are stored. | Path | ||||
| policy-eventing-server-name | In this setting, specify the Milan server name that is responsible for enforcing new policy center. Only one Milan web server can be designated for running new policy center. | Server name | ||||
| skip-policies-check-from-help-desk | If enabled, this setting empowers the users to access Edit Security button from helpdesk for the documents and workspaces with policies in Policy Center. |
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| user-image-path | This setting contains the path where the profile images of users are stored. The images need to be stored with the UserID of the user as filename. Currently, the supported image type is .png | Path |
| Setting | Description | Values | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| self-service-default-for-client-matter | This is the default value of the self-service type for a client/matter, if there is no rule or policy corresponding to it. |
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| self-service-default-for-author-operator | This is the default value of the self-service type for an author/operator, if there is no rule corresponding to it. | |||||||||||
| self-service-allow-authoroperator-approval-for-matterowner-policy | If enabled, this setting allows a self-service request of type Approved by Matter Ownerto be approved by Author/Operator as well. |
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| self-service-allow-authoroperator-approval-for-matterteam-policy | If enabled, the Author/Operator can approve self-service request of type Approved by Matter Team to be approved by the Author/Operator as well. |
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| self-service-allow-authoroperator-approval-for-riskteam-policy | If enabled, this setting allows a self-service request of type Approved by Risk Team to be approved by Author/Operator as well. |
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| self-service-allow-requests-from-nrl-handler | If enabled, this setting allows using Self-Service feature for a document accessed via NRL handler. |
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| Setting | Description | Values | ||||
|---|---|---|---|---|---|---|
| convert-emm-id-to-exchange-id | Convert Emm Id to Exchange Id | |||||
| emm-log-configuration-path | Emm Log Configuration Path | |||||
| mailConverterUrl | Mail Converter Url | |||||
| max-retry-count-for-emm-request | Max Retry Count For Emm Request | |||||
| worksite-statistics-timer-enabled | Enable or disable WorkSite statistics timer job. |
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| Setting | Description | Possible Values | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| absoluteTimeout | Used internally by Milan | |||||||||
| add-to-recyclebin-permission-options | Specifies which users can add documents to the Recyle Bin. |
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| admin-password | The WorkSite NRTadmin password | Password | ||||||||
| admin-user-id | The WorkSite NRTadmin User ID | User ID | ||||||||
| apply-milan-rights | When enabled, Milan verifies that a user is allowed to create folders in DeskSite or FileSite through the right-click menu. To do this, Milan looks up the rights associated with the client or matter and those assigned to the user through the Policy Center. If there are no conflicts, the user will be able to create a folder. (Users with create folder rights can also manage the matter team.) This setting should be disabled if all users have been given the rights to create folders and manage matter teams. |
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| connectionString | Used internally by Milan. | |||||||||
| debug | If enabled, Milan logs additional information for debugging purposes. |
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| default-client-workspace-name-format | The default workspace name format for Milan HQ. | Workspace name format | ||||||||
| default-min-chars-lookup-search | The minimum number of characters required when performing a lookup search. | Number | ||||||||
| dms-server | The default DMS server used by the Provisioning Service when no other server is specified | |||||||||
| dynamic-folder-disable-non-milan-folder-delete | Determines whether a user is allowed to delete folders created outside of Milan. |
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| dynamic-folder-disable-non-milan-folder-name-edit | Determines whether a user is allowed to edit folders created outside of Milan. |
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| dynamic-folder-global-suffix | Specifies a suffix to append to all folders created by Milan. Milan automatically inserts a space between the folder name and the global suffix when creating folders. | Folder suffix | ||||||||
| email-dispatch-delay-interval | The interval, in minutes, after which emails should be dispatched. | Time, in minutes | ||||||||
| enable-web-farm | If enabled, Milan automatically clears the cache on all servers in the web farm whenever an auto-clear-cache action is performed. |
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| folder-template-path | The path to the folderTemplates.config file. The default value is ...\data\foldertemplates.config. | Local path | ||||||||
| from | The email address to be displayed in the From field of emails sent from Milan. | Email address | ||||||||
| gc-cleaner-timer-interval | The frequency, in minutes, at which automatic garbage collection occurs. By default, garbage collection occurs every 60 minutes. | Time, in minutes | ||||||||
| global-client-locale-override | Sets all user locales to the specified language culture id (e.g., 'en-ID') for date formatting. The default value is en-US. | County code See for reference: Locale Codes | ||||||||
| Global settings | Used internally by Milan. | |||||||||
| init-setup | Used internally by Milan to determine whether the initial setup has been completed successfully. |
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| internal-email-domains | A comma-separated list of email domains used by document export to identify internal emails. | Domain name | ||||||||
| ldap-root | The root path to the LDAP server used by Milan to retrieve email addresses of logged-in users. Milan uses this setting as part of the email notification process. | LDAP path | ||||||||
| log-archiving-exclusion-level | A comma-separated list of log entry types to exclude from archiving. For example, setting this to HeartBeat ensures that the HeartBeat Log will not be archived. | For more information, refer to the Logging Levels manual page. | ||||||||
| log-archiving-expiration | The number of days log entries are to be displayed in the Event Viewer UI. Log entries older than this value are archived. By default, last 7 days log entries are displayed, others are archived. | Time, in days | ||||||||
| logfile | The path to the Milan application logs. The default value is logs\logfile.htm | Path | ||||||||
| max-length-for-comments | The maximum allowable length of comments, in characters, in Milan. | Number | ||||||||
| milan-connection-timeout | The period of time, in milliseconds, after which the attempt to establish a Milan connection is withdrawn. | Time, in milliseconds | ||||||||
| servers | A comma-separated list of DMS names. | |||||||||
| sharepoint-domain | The SharePoint administrator domain used to create SharePoint sites during workspace provisioning. | |||||||||
| sharepoint-pwd | SharePoint administrator account password. | Password | ||||||||
| sharepoint-user | The SharePoint administrator account used to create SharePoint sites during workspace provisioning. | |||||||||
| slidingTimeout | Used internally by Milan. | |||||||||
| smtp | The name of the SMTP server Milan will use to send email notification messages. | |||||||||
| sp-url | The base URL for the root SharePoint site where Milan creates new SharePoint sites. | |||||||||
| stub-email-regex | A regular expression to determine whether an email is a stub. In an email stub, the original body text is replaced with a link that points to an archived version of the full email. | Regular expression | ||||||||
| sync-client-matter | If enabled, this setting synchronizes client and matter information across multiple Milan servers. |
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| sync-memberships | If enabled, this setting synchronizes matter team membership information across multiple Milan servers. |
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| sync-wall | If enabled, this setting synchronizes ethical wall information across multiple Milan servers. |
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| worksite-db-list-for-policy | A comma-separated list of WorkSite databases used for applying ethical wall or litigation hold. | Server#Database |
| Field Name | Description | Values | ||||
|---|---|---|---|---|---|---|
| provisioning-Job-Notification-emailList | A comma-separated list of email addresses that will receive notifications when enable-provisioning-job-success-email or enable-provisioning-job-failure-email has been enabled. | |||||
| provisioning-status-success-email-subject | The subject line for notifications sent when a provisioning job completes without error. | |||||
| provisioning-status-failure-email-subject | The subject line for notifications sent when a provisioning job fails. | |||||
| zone-provisioning-status-email-template | The path to the template used by Milan when generating provisioning job notifications. | |||||
| enable-provisioning-job-success-email | When enabled, Milan generates an email notification when a provisioning job successfully completes and sends it to the email addresses listed in provisioning-Job-Notification-emailList. |
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| enable-provisioning-job-failure-email | When enabled, Milan generates an email notification when a provisioning job fails and sends it to the email addresses listed in provisioning-Job-Notification-emailList. |
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| Field Name | Description | Values |
|---|---|---|
| zone | The Zone connection string | |
| zone-admin-password | The Zone admin password | Password |
| zone-admin-username | The Zone admin account | User name |
| zone-url | The Zone URL | URL |
The following application settings have been deprecated.
| Setting |
|---|
| create-user-database |
| create-user-default-password |
| create-user-dms |
| databases |
| DocExchangeLink |
| do-not-set-milan-template-moniker |
| for-production |
| hide-client-conf-notification-pnl |
| highly-sensitive-client-matter |
| import-folder-metadata-field |
| import-only-from-csv |
| json-encoding |
| milan_server_ny |
| move-document-date-range |
| move-document-incremental-update |
| mymatters-workspace-imProfileCustom1 |
| mymatters-workspace-imProfileCustom29 |
| newusercc |
| newuserEmailTemplate |
| newuserSubject |
| policy-base-fileshare-path |
| required-approval-for-team-confidentiality |
| search-folder-filter-by-parent-name |
| shutdownOnIdle |
| turn-on-beta |