Server Configuration
Instances of Milan's Windows services, outlined below, can be managed from the Server Configuration dialog.
| Service | Responsible For |
|---|---|
| Milan Import Service |
Importing documents into WorkSite. Note: As of 3.5 Update 3, all Import jobs, including those created as provisioning jobs, are processed by the Import Service. However, index.csv files are still processed by the Provisioning Service, which then creates import jobs based on the document data in the file. |
| Milan Policy Queue Service | Monitoring the WorkSite server for events that may trigger refile rules. For information on configuring the Policy Queue Service (PQS), see Configuring PQS. |
| Milan Policy Service | Processing change events from PQS and updating objects in WorkSite according to Document/Folder Move and Update Rules. |
| Milan Provisioning Service | Performing WorkSite operations initiated from the Milan web client, desktop client, and Billing To Milan. |
| Milan Background Jobs | Various tasks that run at regular intervals. For a complete list of jobs performed by this service, see Background Services. |
Server Configuration Dialog
Service List
| Column | Description |
|---|---|
| Service | The name of the Windows or IIS service. |
| Path | The location of the executable on the server. |
| NRT Admin | The user name of the NRT admin account. |
| Service Type | MatterHub(IIS), ImportDocuments, PolicyQueueService, PolicyService, ProvisioningService, Helpdesk(IIS) |
| Operations | Lists the types of operations handled by the service if it is of the type ProvisioningService. |
| Status | Indicates whether the service is Started or Stopped. |
| Edit | Opens the Service dialog for configuring the service. |
| Start/Stop | Displays a button that allows users to start or stop the service. |
| Delete |
Displays an X button for deleting the service in the following two cases:
Note: Only stopped services can be deleted. |
Add/Edit Service
General
| Field | Description | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Server Name | A drop-down list of all servers registered to the database. | ||||||||||
| Service Type | A drop-down list for selecting the type of service to add. | ||||||||||
| Service |
The name of the service that will be registered with Windows and displayed in the Services console. Tip: Use a standardized naming format, such as <Service Type> - <Descriptive Name>, to make it easier to discern the service's function at a glance. |
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| Startup Type |
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| Operations | The types of operations that can be processed by the service if Service Type is set to Milan Provisioning Service. Only operations that have been checked can be processed by this instance of the Provisioning Service. However, if nothing is selected, the service will default to processing all provisioning jobs. | ||||||||||
| Status | Provides buttons for starting, stopping, or restarting the service. | ||||||||||
| Path | The location of the executable on the server that corresponds to the Service Type specified above, e.g. C:\Program Files\Prosperoware.Milan\service\Prosperoware.Milan.Provisioning.exe. By default, this field is set to the Milan installation path. |
Log On
In many cases, a Milan service will need to run under the security context of a specific local or domain user, which can be specified in the service's Log On As property. The Log On tab provides the ability to edit this property for new and existing services.
| Field | Description |
|---|---|
| Account Name | The name of the account that will provide the security context for the service. If the account is a domain account, the account name must be prefaced by the domain name, e.g. domain\user_name. |
| Password | The password for the account. |
Add Server
Once the first server in a Milan cluster has been configured, additional servers can be added to the Server/Service list by either opening the Server Configuration dialog on the new server, which automatically registers the server to the database, or opening the Add Server dialog on the initial server and entering the new server's details.
| Field | Description |
|---|---|
| Server Name | The name of the server. |
| URL | The address of the Milan server, e.g. http://milandemo/milan. |
| Path | The local path to the Milan install folder, e.g. C:\Program Files\Prosperoware.Milan\. |
Edit Server
| Field | Description |
|---|---|
| Select Server Name | A drop-down list of servers that are registered in the Milan database. |
| Server Name | The name of the selected server. |
| URL | The address of the Milan server, e.g. http://milandemo/milan. |
| Path | The local path to the Milan install folder, e.g. C:\Program Files\Prosperoware.Milan\. |
