About Email Queue Management

Email Queue Management (EQM) provides an intuitive visual interface for managing and monitoring the WorkSite Communication Server for Exchange (WCSE) service, which performs the back-end operations required by DeskSite/FileSite email management. EQM provides a number of advanced features not available through WCSE, which include the ability to:

• Monitor the health of the WorkSite EFS (Email Filing Service) queue
• Determine the status of email filing requests
• Perform bulk email filing
• Troubleshoot email filing issues, including failures and delays
• Prioritize email for filing
• View and manage linked folders
• Delete orphan linked folders
• Resubmit failed jobs for reprocessing
• Generate reports with email filing and linked folder statistics