The Jobs tab allows you to track the status all the jobs uploaded or workspaces modified in CAM. Some of the common jobs that can be tracked in this tab are:
You can also upload a job from this tab. Click the Upload CSV button and browse and select the file to be uploaded.
It allows uploading 25 CSV files at a time and file size not more than 50KB. The execution status of each file upload is displayed.
Tip: To view a list of parameters that can be defined in the CSV file, read CSV parameters page.
Once a job is uploaded, the list of information displays in the following columns:
Column Name | Description | ||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Checkbox | Check the box to select a job, or multiple jobs, to run an action. | ||||||||||||||
Job |
This columns lists the status of the job in the upload process in the external system. Hover your cursor over the external systems logo to view the external system name. The upload process is categorized in the following stages:
|
||||||||||||||
Job Description |
This column displays the name of the workspace, matter and/or client updated in the external system. Click on the link to modify the workspace parameters. |
||||||||||||||
Link |
Click Link to open the external system login page. Note: The link is not displayed for a job in the Data Upload stage. |
||||||||||||||
Status |
This column displays the status of the job. Click on the column name to view the count of the jobs against each status. The job status is categorized as:
|
||||||||||||||
Created Date | Displays the job creation date | ||||||||||||||
Completion Date | Displays the completion date for the job | ||||||||||||||
Action | Click the icon to view the Instance Log for the job or retry a job. |
This option allows notifications to be set for a job.
This option allows you to link workspaces from iManage, NetDocuments to CAM.
Tip: In Layout select form Link to Workspace to add more filter criteria to query specific workspaces.
Select either Link all workspaces by query or Link only selected workspaces.
Select Skip Workspace Structure to avoid copying folder structure to CAM, default it's No.
Select Link Metadata Values to link Metadata in CAM, default it's No.
This new option allows the user to find an existing job and either replace the job or retry the job.
Select Job Status and Job Types, this allows multi select.
When you are provisioning Workspace, Cabinets, Teams, folders, etc. in the CAM, this report helps you to reconcile what is configured and what is provisioned. So to promptly decide which structure needs to be reprocessed.
It provides information:
1) is a complex Workspace structure having exact or mismatched folders with their assigned template?
2) is workspace created with no folders?
This report is available for 7 days to download.
Go to Jobs tab > hamburger menu > click Reconciliation Report.
Select System: it will list external systems configured in CAM. Default iManage is selected.
Select Contains Template: from the list of templates.
Enter Contains Folder Name: if you are looking for specific folder else left blank
Select Yes if you want to include all workspaces or teams with less folders than templates. Default Yes is selected.
Select Yes if you want to include all workspaces/sites with no folder. Default Yes is selected.
Click Submit.
On submit report is generated with below details:
Column Name | Description |
---|---|
UniqueId |
Workspace Id from external system |
Workspace Name | Name of the Workspace |
TemplateId | Template assigned to the workspace |
System | External System Name |
Has No Folders |
True If no folders in the workspace. False If folders are created in the workspace. |
Has Mismatched folders | True If created folders are fewer than defined in the template. False If all required folders are created as defined in the template. |
In the Jobs tab, select which job that needs to be retried, and click hamburger sign and select Retry Job(s).
For bulk retries, just select multiple jobs to retry. Users can also filter the results then select one job or multiple jobs to retry.
This option allows the job to be deleted.
This page displays the details of the uploaded job and the associated log information. The log information can be helpful to know the type of error for a failed job.
Click the icon in the top right corner and select Retry to re-upload a job. This option can be selected without editing the job parameters. You can track the status in the Jobs tab.
Tip: Read here for complete list of available permissions and instructions to allow/deny CAM permissions to user/group.
In CAM, now users can differentiate how to delete a record from the system.
A record can be soft deleted, or hard deleted.
A soft deletion is when the references of the record are removed from CAM. The original record isn't deleted in the external systems or db's.
A hard delete is when the record is marked for deletion in all databases and systems. The hard delete will mark records as isdeleted to true in the dynamodb and search.
Click Filters button. This option allows the job results to be filtered. Enter the below filter criteria and click Filter.
For each Job, it allows below 3 actions
Log - Allows to check instance Logs
Retry - Allows to retry the Job If its failed
Delete - allows to delete the Job
Permissions | Allows User To |
---|---|
View Jobs (Service Center) |
View the Job tab (Hides the Job tab) |
View Job Details | View job details in Jobs tab (Disables the job link in Description column) |
Edit Job Details | View the job details in Jobs tab (Hides the Edit button in the Parameters panel) |
Retry Job | Retry a job (Disables the Retry option in the action menu) |
Link To Workspace | Enables user to link workspaces from external systems |