About Legal Hold

The Legal Hold module allows you to implement legal holds in WorkSite for the purpose of preventing the loss of information relevant to anticipated legal proceedings.

With Legal Hold you can:

• Declare a hold and automatically create an audit trail for every document that matches the metadata associated with the client matter.
• Preserve ongoing holds by searching WorkSite on a scheduled basis for any document that matches legal-hold criteria and declares the record uneditable.
• Prevent documents that have been sent to the Recycle Bin from being deleted once a hold is declared.
• Track document movements with automatic notifications when records declared on hold are moved or their metadata is changed.
• Export holds by giving administrators the ability to export all of the metadata and documents for which a hold has been declared from WorkSite.
• Report on legal holds by giving administrators the ability to generate a CSV (comma separated value) file of all documents that have been declared on hold.

Requirements

Before users can start creating legal holds, you must configure the following settings and services within Milan:

• A default SMTP server must be specified via the SMTP Configuration Dialog in Application Configuration → App Settings.
• Acknowledgment Timer Service and Legal Hold Declare Service must enabled from Administration → Milan Server → Background Services.
• The value for the application setting undeclare-documents-on-expired-holds must be set to 1.
• Users must be granted the appropriate Legal Hold task permissions.